Privacy policies

Last modification: June 14th, 2020


Please read this Privacy Policy carefully to understand how your Personal Information will be treated when you use our website.

INNOVO reserves the right to modify this Privacy Policy at any time to adapt it to new legislative, doctrinal, jurisprudential, industry practices or INNOVO’s commercial policies. In such cases, INNOVO will announce the changes introduced with reasonable anticipation of their implementation on this website. Your continued use of the INNOVO website after any changes to this Privacy Policy have been posted will signify that you have accepted those changes.

If you have any questions regarding our privacy practices, please contact us through the Contact / Addresses menu at the bottom of the window.

INNOVO will use reasonable efforts to immediately investigate any complaints you may have regarding our Privacy Policy or our use of your Personal Information.

1. General
INNOVO respects the privacy of all individuals who visit our website. This Privacy Policy reflects the information INNOVO collects and how we will use that information. INNOVO wants to give you the maximum control at your fingertips over information that identifies you personally. When you request it, INNOVO,

(a) allow you to access your personal information;
(b) remove your Personal Information from our database; Y,
(c) correct the personal information you have claimed to be erroneous. This privacy policy does not apply to other websites that can be accessed through links on the INNOVO website.

2. Personal Information
When you visit our website, we will collect any Personal Information about you (such as your name, address, phone number, identification number, billing and shipping information, information about your letter of credit or email address) unless you provide it voluntarily. By using our website, you accept and agree to accept the terms and conditions of our current Privacy Policy as explained in this section of the website. If you do not accept the terms and conditions of this Privacy Policy, please do not provide any personal data to INNOVO through this website.

3. Treatment of personal data
INNOVO provides users with the appropriate technical resources so that, in advance, they can access this Privacy Policy and can give their consent for INNOVO to proceed with the automated processing of their data. Regarding the electronic data collection forms on the website, except in the fields where otherwise indicated, the answers to the questions about personal data are voluntary, without the lack of response implying a decrease in quality or quantity of the complementary services, unless otherwise indicated.

When you voluntarily provide us with personal data, you are authorizing us to use such Personal Information following the terms and conditions of our Privacy Policy.

The user guarantees that the personal data provided to INNOVO are valid and is responsible for communicating any changes to them.

INNOVO may save and process your data to understand your needs better and improve our products and services. We may use your personal information to contact you, for example, to personalize information on products or services that we offer you to be able to send you marketing or promotional materials or to be able to respond to your comments or requests for information. In any case, INNOVO does not sell, lease or assign personal information for any consideration.

Any change in this Privacy Policy will be published on this web page. This allows you to know what information we are saving and how we collect and use this information.

4. Security
INNOVO is committed to treating your Personal Information with privacy, confidentiality, and security and protecting your data by all technical means at its disposal from loss, misuse, unauthorized access, alteration, and destruction.

Companies external to INNOVO that have access to your data in connection with the services provided to INNOVO will be obliged to keep the information confidential and will not have permission to use this information for any other purpose than to perform the services they are performing for INNOVO. By providing us with your information, you agree that the companies mentioned above external to INNOVO may have access to your data due to these companies’ services to INNOVO. In some cases, it will be necessary for us to transfer your inquiries to companies affiliated with the INNOVO Group. Also, in these cases, your data will be treated confidentially. INNOVO may disclose personal data if duly required by law, court, or competent authority.

5. Minors
INNOVO asks parents or guardians to inform minors about the responsible and safe use of their data when participating in online activities.

INNOVO does not intend to collect Personal Information from persons under the age of 18. When necessary, INNOVO will give specific instructions to minors not to provide personal data on our advertisements or websites.

Suppose the minor has provided us with personal data. In that case, the minor’s parent or guardian must contact us through our postal address detailed in this Privacy Policy if he wants us to delete said information from our records. We will use all reasonable efforts in our power to remove the child’s information from our databases.

6. Non-personal information collected automatically
Our web service automatically collects certain non-personal information about the use of our website stored on our servers for exclusively internal purposes, such as facilitating your visit to our website, improving your online experience, or for statistical access purposes.

Examples of this type of non-personal information include the name of your Internet service provider, the type of Internet browser or operating system used by you, and the domain name of the website from which you came to our site or advertisement.

In the event of transferring data to an external service provider, technical and organizational measures will be applied to guarantee a transfer following the provisions on data protection.

When you view one of our web pages, we may store certain information on your computer in the form of a “cookie” or similar that will help us in various ways, such as tailoring a web page or advertisement to your interests and preferences. In most Internet browsers, you can delete “cookies” from your computer’s hard drive, block all “cookies” or receive a warning before a “cookie” is installed. Please consult your browser instructions or help screen to learn more about how these functions work.

7. Facebook Social Plugins
Our web pages must be equipped with connections to the social network, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).

These particular connections should be the Facebook “Like” button. Suppose you access any of our pages equipped with these connections. In that case, your internet browser will connect directly with the Facebook servers, and the link will be displayed on the screen through communication with your server. The connection will inform the Facebook server of our web pages being visited.

If you are a Facebook member and are registered to a Facebook user account when you visit our website, Facebook will inform your Facebook user account. By using these connections (for example, making a “like” or writing a comment), this information will also be transmitted to your Facebook user account; Additional information on the collection and use of this data by Facebook and on the rights and possibilities that are available to protect your privacy in this context can be found in the Facebook data protection information.

To prevent Facebook from linking the visit to our page with your user account, you must disconnect your user account before visiting our websites.

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